Privacy

Last updated: 11 July 2026

DevKoe is a one-to-one English conversation practice service for software engineers, operated from Australia (ABN 73 921 039 985). This page explains, in plain language, what personal information we hold, why, where it lives, and how you can have it deleted. If anything here is unclear, email [email protected].

What we collect

Your contact details — the name and email address you use to sign up and sign in.
Session recordings — each session is recorded (audio and video) so you can keep it and so we can review your progress. These are yours as much as ours.
What you write in the portal — the short preparation you complete before sessions and any notes you add.
Progress notes — our written feedback and the final progress review.
Billing information — handled entirely by Stripe. We never see or store your full card details.

Why we hold it

Only to deliver the program: to run and prepare your sessions, to give you your recordings and feedback, to track and show your progress, and to take payment. We do not sell your information, and we do not use it for advertising.

Where it lives

We keep things with a small number of well-known providers, each handling one job:

Cloudflare — hosting, the member portal database, and storage of your recordings and files.
Stripe — payments and subscription billing.
Zoom — the live video sessions and their recordings.
Resend — the emails we send you (your sign-in link, session reminders, and program notices).

Recordings and files are stored so that only your own signed-in account can reach them.

How long we keep it

We keep your recordings, written work and progress notes for the length of your program and for 12 months afterwards, so they stay available to you after you finish. After that we delete them. Basic billing records are kept longer where the law requires it.

You can ask us to delete your data at any time — including before that period is up. Email [email protected] and we will permanently delete your recordings, written work and program data, and confirm when it's done.

Your choices

Ask for a copy of what we hold about you.
Ask us to correct anything that's wrong.
Ask us to delete your data (see above).

Questions about any of this? Email [email protected] — a real person will reply.

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